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BUSINESS DOCUMENTATION & TRAINING SERVICES

Spend less time repeating instructions 

Custom SOPs, policies, onboarding materials, & training built around how your business works

Upfront pricing | Defined scope | Direct checkout

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Choose the Support Your Business Needs

Four focused services with clear deliverables & upfront pricing

Policy Writing Services

$499

Make expectations easier to understand & turn company-approved requirements into clear, practical guidance

  • One custom internal business policy

  • Up to 1,500 words

  • Policy purpose and scope

  • Expectations, responsibilities, & implementation guidance

SOP Writing Services

$599

Stop explaining the same process from the beginning & turn your existing process into clear steps employees can follow

  • One custom standard operating procedure

  • Up to 15 steps and 1,500 words

  • Clear roles, responsibilities, and decision points

  • One supporting checklist

Curriculum Review & Improvement

$599

Find gaps before your next training session & identify where existing training needs clearer explanations, stronger alignment, or more practical application

  • Review of one training module, up to 40 slides

  • Evaluation of objectives, flow, activities, & assessments 

  • Identification of gaps and unnecessary repetition

  • Written findings with prioritized improvement actions

  • One follow-up email for review clarifications

Employee Onboarding Materials

$1,499

Give new employees a clear start & equip managers with a consistent plan for a new employee’s first month

  • Materials customized for one employee role

  • Welcome and role overview guide

  • First-week orientation schedule

  • 30-day onboarding plan

  • Manager and new-employee checklists

  • Up to 3,500 words across the package

Have a Bigger Project or Need Something Different?

Need multiple documents, onboarding for several roles, or custom training? Email your project goals, approximate scope, and preferred timeline to request a quote.

Talent Refinement service process: choose a service, share materials, receive a draft or review, and put the resources to work

What happens after I purchase?

You’ll receive instructions for submitting your project information and materials. Once the required information is complete, Talent Refinement confirms your delivery date and begins the work.​

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What materials do I need to provide?

Send your goals, intended audience, and relevant source materials. These may include process notes, existing policies, role descriptions, training slides, or a recorded walkthrough. The information needed depends on your selected package.

You remain responsible for approving the accuracy of your company’s processes, requirements, and subject matter.​

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When will I receive my documents or review?

Your delivery date is confirmed by email after all required materials are received. Missing information, additional requests, or delayed feedback may affect the schedule.

If you have a fixed deadline, please contact Talent Refinement before purchasing so availability can be confirmed.​

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What file formats will I receive?

SOP, policy, and onboarding packages include editable Word documents and PDFs. Curriculum review includes a written report with findings and prioritized recommendations.

File formats for custom training projects are specified in your project quote.​

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Are revisions included?

SOP, policy, and onboarding packages include two opportunities to request changes within the original scope. Submit one combined list of feedback each time so changes can be addressed together.

Additional documents, topics, employee roles, or substantial changes to the original requirements need a separate agreement.

Curriculum review includes one follow-up email exchange to clarify the findings.

Does curriculum review include rewriting or slide redesign?

The curriculum review package evaluates your existing materials and provides written recommendations. Rewriting, slide redesign, and reviewing materials again after you revise them are separate services.

If you would like help implementing the recommendations, request a project quote.

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Can you improve documents I already have?

Yes. Existing notes, policies, procedures, and onboarding materials can serve as the starting point for the corresponding creation package.

The package limits still apply. If you have a larger document set or need help determining the appropriate scope, request a project quote before purchasing.​

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What if my project is larger than the package allows?

Use the Request a Project Quote button for multiple SOPs or policies, onboarding materials for several roles, larger training modules, or combined projects.

Share your goals, existing materials, and preferred timeline to receive a quote with defined deliverables.​

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Do you develop custom training?

Yes. Custom projects may include learning objectives, course outlines, presentations, facilitator guides, participant workbooks, job aids, activities, and knowledge checks.

Pricing depends on the content, available source materials, and deliverables required. Use the Request a Project Quote button to describe your needs.​

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Do these services include legal review or accreditation approval?

These packages focus on business documentation, instructional clarity, and practical learning design. They do not include legal advice, legal compliance verification, specialist subject-matter validation, accreditation approval, or LMS development.

CE/CME review is offered separately on the dedicated CE/CME services page.

Frequently Asked Questions

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